A pharmacy operations system · live in production
Born behind the counter.
Operations and engineering teams working hand-in-hand, inside live independent pharmacies.
Pharmacist, technician, driver, manager, owner. Every workflow shaped to how your pharmacy works — not how a PMS vendor thinks it should.
Not “retail,” not “healthcare.” Built by the people who run the floor and the people who write the code, together.
Independent pharmacy is in a fight for survival. Roborx is how we fight back.
Not a PMS with a chatbot bolted on. A working surface where intelligence is in the workflow itself — verification, refills, intake, follow-ups, claims, inventory — and the pharmacist stays in command.
The system understands the prescription, the patient, and the queue. The pharmacist confirms; the system handles the rest.
Owners see the business. Pharmacists see the queue. Techs see the next action. Patients see clarity. One system, four lenses.
DSCSA, audit trails, controlled-substance handling and PHI separation are designed in — not bolted on as an afterthought.
Works alongside your existing pharmacy system. Data stays yours. Migration is a choice, not a trap.
From a vision to a reality — a continuously growing system, running in production across stores. Six surfaces, one platform, integrating smoothly with all the other pharmacy systems you already own, getting smarter each day.
The pharmacist’s and technician’s daily workspace. 140+ modules across verification, refills, delivery, OTC, HR, scheduling, payroll, analytics, DSCSA, insurance, payments — with 3D visualizations of the dispensing area, pickup counter, and will-call.
The in-store check-in surface at the counter — patients identify themselves, see what’s ready, pay, sign, and check out. Native iOS for tablets, with an AI conversational variant for accessibility.
The patient-facing surface — refills, prescriptions, deliveries, chat with the pharmacy, payment links — in four languages, including Simplified and Traditional Chinese for the populations independent pharmacies actually serve.
The owner’s and manager’s view of the business — performance, sales, approvals, workflows — on its own worker with role-based access, including a sales team module for outside reps with commission, visit planning, and goals.
A mobile-first surface for the people on the floor — verify on the move, run the pickup counter from anywhere, clock in and out, see today’s queue and announcements.
The PWA the driver runs in the truck — today’s route, stop-by-stop flow, proof of delivery, signature, and live status back to dispatch. Installs to the home screen, behaves at low signal.
A pharmacy is not one workflow. It’s four jobs running in parallel. Roborx is designed for each of them.
Performance, compliance, payroll-relevant metrics and cash — without exporting spreadsheets from five tools.
The system surfaces interactions, history, payer issues and patient flags inline — so the pharmacist verifies, not searches.
A live work queue that knows priorities, deadlines and what’s blocking each script. Less back-and-forth, fewer call-backs.
Refills, pickups, counselling and follow-up — communicated proactively, in the channel and language the patient actually uses.
“Pharmacy software is built by people who don’t work in pharmacies. We’re fixing that — by building it where pharmacy actually happens.”
Roborx is the work of two teams, side by side. Pharmacists, technicians and operators on one side; systems engineers and AI developers on the other. We share a building, share the bench, share the workflow. Every design decision starts at the counter, not in a roadmap meeting.
The result is software that doesn’t translate pharmacy work into a database — it reflects it. We’re finishing the last stretch of full automation now, and opening the door to a small number of independent pharmacies who want what we already use every day.
If you run an independent or specialty pharmacy and the current software isn’t keeping up, talk to us. The system is in production today — we’re onboarding a small number of partners next.